Cancel
Cancel a plan.
No login, no form to hunt for, and no conversation you have to sit through first. Here is every way to do it and exactly what happens next.
Email hi@avrservicescorp.com at least 7 days before your next scheduled visit. Include the service address. That is the whole process — you do not need to give a reason.
Every route
By email
Write to hi@avrservicescorp.com with the service address. This works at any hour, it is the route we monitor most closely, and it leaves you with a written record of when you asked.
Online, self-service
A self-service billing portal is not live yet. Until it is, email is the fastest route and we treat it as equivalent — we will never require you to use a channel you did not sign up through.
How much notice we need
- For a recurring plan: 7 days before your next scheduled visit.
- For a single scheduled visit: 24 hours before the start of your arrival window.
- There is no minimum term and no early-termination fee. Recurring plans run month to month.
What happens to a visit already booked
A visit that already falls inside the 7-day notice window goes ahead as planned and is billed as normal. Everything scheduled after it is cancelled. If you would rather we did not come at all, say so and we will cancel that visit too — the late-cancellation terms then apply to it.
Refunds on cancellation
Anything you have paid in advance for visits that will not now happen is refunded in full, to the original payment method. It takes 5–10 business days to appear on your statement. If you cancel a single visit inside the 24-hour window, we charge 50% of that visit's price.
Confirmation you will receive
An email within 2 business days stating the date the plan ends, whether any visit is still scheduled, and whether any amount is being refunded. If that email does not arrive, assume the cancellation did not reach us and write to hi@avrservicescorp.com — we will not bill you for a visit while that is being sorted out.
Cancelling a one-off visit instead
Same routes, same inbox. Give us 24 hours' notice before the arrival window and there is no charge, whether you are cancelling outright or moving to another date.
What we will not do
We will not require a phone call, route you through a retention offer, ask you to explain yourself, or make you cancel by a channel other than the one you signed up through. If any of that happens, it is a bug — tell us and we will fix it.